Return Policy
We accept returns for items that are new, unused, and in their original condition. Please ensure all items meet the following criteria:
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Products must be unworn, unwashed, undamaged, and have all original tags attached.
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Returns are accepted within 30 days from the delivery date.
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For wetsuit returns using the prepaid return label, a $15 fee will be deducted from your refund.
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For all other items using the prepaid return label, a $6 fee will be deducted from your refund.
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Provide your order number for fast and accurate processing.
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Returns are only accepted for purchases made on buellsurf.com.
NON-REFUNDABLE ITEMS
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Products marked as FINAL SALE.
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Shipping costs.
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Gift cards.
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International orders (cannot be returned or refunded).
HOW TO RETURN AN ITEM
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Contact us at webinfo@buellsurf.com to obtain a prepaid return label.
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Pack your merchandise in the original packaging or other suitable materials.
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Include your order number and reason for return on the form provided with your order.
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Ship your return to us using the prepaid label.
Once we receive your return, please allow 7-10 business days for processing. Refunds will be issued to the original method of payment or as store credit, if applicable.
ADDITIONAL INFORMATION
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Wetsuits purchased from any source other than buellsurf.com cannot be returned to our facility and are not eligible for refunds. This includes in-store purchases and items bought from other websites.
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For returns related to BOGO deals, please see the specific terms.
If you have questions or need assistance with your return, contact us at webinfo@buellsurf.com.
Please refer to our Terms and Conditions for more details.