Shipping, Warranty and Returns

Shipping

Wetsuits and apparel shipping:

We ship wetsuits and apparel anywhere in the continental USA with free shipping on orders over $100. Standard rates apply for orders to Alaska and Hawaii.

Surfboard shipping:

Surfboards are excluded from free shipping.

 

How To Return a Product You Ordered

If you are not 100% satisfied with your purchase, simply print out return the product to the following address with your receipt:

Buell Wetsuits & Surf 
Attn: e-Store Returns 
912 41st Ave 
Santa Cruz, CA. 95062

  • Returns are accepted within 30 days of the purchase date. 
  • Your merchandise must be in its original and unworn condition, with tags still attached. 
  • Please pack your merchandise in the original packaging and ship using the carrier of your choice. 
  • Please include your order number, the reason for return, name, address and contact info, as this expedites the processing of your return. You are responsible for paying shipping charges to return products to us. For your protection, we advise that you use a traceable shipping method to send us your return. 
  • Your returned product will be inspected to ensure it is unused and in original condition. 
  • Once your return has been received and inspected, your refund will be processed and a credit to the original method of payment or store credit will be applied within 7 business days. During high traffic periods, it can take up to 14 business days to process your return. 

If you need assistance, please call us at (831) 245-0411 or email us at warranty@buellsurf.com.

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